Term and Conditions

Last Updated: [Insert Date]

Welcome to Kiteboarding Shop! These Terms and Conditions govern your use of our website at cheapkiteboard.com and all purchases made through our platform. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. General Information

Kiteboarding Shop is an online retailer specializing in high-performance kiteboarding equipment, including hydrofoils, inflatable kites, boards, harnesses, and related accessories. Our goal is to get you stoked with quality gear that matches your riding style.

2. User Responsibilities

2.1 Account Information

When creating an account or making purchases, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Promptly update any information that becomes outdated
• Accept responsibility for all activities under your account

2.2 Prohibited Activities

You may not:

• Use our site for any illegal purpose or in violation of laws
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Use any automated means to access the site without permission
• Misrepresent your identity or provide false information

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, specifications, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs substantially from its description, please contact us immediately.

3.2 Product Availability

All products are subject to availability. We may limit quantities and may discontinue products at any time without notice. If a product becomes unavailable after you place an order, we will notify you and either cancel the order or offer a suitable alternative.

3.3 Custom Products

Customized items from our Build A Bar Workshop are final sale and cannot be returned due to their personalized nature.

4. Ordering and Payment

4.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending you an order confirmation email. We reserve the right to refuse any order for any reason.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing

All prices are in USD and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

1. Standard Shipping ($12.95): via DHL or FedEx, delivered in 10-15 business days after shipment
2. Free Shipping: via EMS for orders over $50, delivered in 15-25 business days after shipment

5.2 Order Processing

Orders typically process within 1-2 business days. During peak seasons, processing may take slightly longer. We’ll keep you updated if there are any delays.

5.3 International Orders

We ship worldwide except to certain remote areas and parts of Asia. International customers are responsible for:

• Customs fees and import duties
• Potential delays due to customs processing
• Compliance with local laws regarding kiteboarding equipment

6. Returns and Refunds

6.1 Return Policy

We offer a 15-day return window from the delivery date for most items. To be eligible for return:

• Items must be unused and in original condition with all packaging
• Original shipping costs are non-refundable
• Returns must include the return authorization number

6.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

• Harnesses and Harness Accessories
• Kite Leashes
• Customized items from our Build A Bar Workshop
• Products with removed safety tags

6.3 Return Process

To initiate a return:

1. Email [email protected] with your order number and return details
2. Wait for return authorization and instructions
3. Ship the item to our address with all original packaging
4. Refunds are processed within 5 business days of receipt

6.4 Damaged or Defective Items

If your gear arrives damaged, contact us within 48 hours with photos of the damage. We’ll arrange a free return and provide a replacement or full refund.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use any content without our express written permission.

8. Liability Limitations

8.1 Product Use

Kiteboarding and hydrofoiling are inherently risky activities. You assume all risks associated with the use of our products. We are not liable for any injuries, damages, or losses resulting from product use.

8.2 Website Use

We strive to keep our website available and functioning properly, but we cannot guarantee uninterrupted access or that the site will be error-free. We are not liable for any damages resulting from website use or inability to use the site.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Michigan. Any disputes shall be resolved in the courts located in Detroit, Michigan.

11. Changes to Terms

We may update these Terms and Conditions periodically. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our site after changes constitutes acceptance of the new terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Thank you for choosing Kiteboarding Shop. We’re stoked to have you as part of our kiteboarding community and look forward to helping you find the perfect gear for your next epic session!